Appointment Scheduling Mobile App
Hila, a Beauty Clinic owner, was looking for a solution to help her clients schedule appointments and services with her business. Working with Hila's team on research and prototyping, I designed Q Snatch, which is an intuitive mobile app that allows users to find local health and beauty businesses and book services. The app will enable the various businesses to control their daily schedules from everywhere at any time as well as managing their employee's log.
Defining the problem
Customers can't schedule time with businesses without spending time on unnecessary back-and-forth emails or over the phone.
The primary user goal
Finding local health and beauty businesses and book a service.
We identified the following key features:
Service provider calendar management. Business owners will be operating on each employee calendar, managing customer meeting requests, and business settings.
Service provider workflow transparency and control. The employee will be viewing their calendar, the client who is booked for their service and client special requests.
Appointments requesting and scheduling. The client will be able to schedule appointments and making special requests.
Notifications. The clients will receive the following alerts:
Appointment cancellation request.
Appointment reschedules request.